Caerphilly IT firm wants to close the tech skills gap

Team Metalogic, an IT company based in Caerphilly, has promoted a former apprentice as it pushes ahead with plans to triple in size over the next three years.

Founded by Mike Parfitt in 2003, the company has grown substantially since launching its own telecoms division this year. But like many other businesses, recruitment has continued to be a challenge.

In recent times, the firm has made great strides trying to combat this. Mike said: “Finding the right people with the relevant skill set has been difficult at times.

“There have been instances where the talent has had the right the skill set, but they haven’t had the attitude that fits best into our team.

“A couple of years ago, we identified where we would need to be in terms of succession and team skills. That’s when we made the decision to bring in an apprentice.”

Jamie Richards, from Cross Keys, is one of the firm’s bright apprentices. After leaving college, he was unsure about what he wanted to do in life, but then an opportunity at Team Metalogic came about.

“It was actually my mum who spotted the position. I was busy looking for jobs in all different industries when one day she sent my CV into Mike at Team Metalogic,” he remarked.

“After going in for an interview Mike and the management team decided to take a punt on me. Aside from using my own computer, I knew next to nothing about IT but I was keen to learn. I started full-time almost immediately and I haven’t looked back since.”

“Being in a classroom didn’t appeal to me so to learn the trade in the hands-on way I have has been fantastic. I’ve learned more in my two years here than I ever would have imagined.

“Lots of my friends are in university, but I genuinely don’t wish I was there with them. I have disposable money that’s my own and I can still socialise; it’s best of both worlds in my opinion.”

After two years of working at the company, Jamie was recently promoted to a level 1 support engineer. Mike and the management at Team Metalogic are really pleased.

Mike said: “Jamie has worked incredibly hard since coming on board two years ago. He has always had an excellent attitude to develop and to learn but it is his dedication to the business which has impressed me the most.”

Grant Santos, CEO of training provider Educ8, said apprenticeships offer individuals the opportunity to enter the world of work, learn new skills and develop their knowledge and competencies in their job role.

“The opportunities available range from Level 2 to Level 5 and support individuals as they progress in an organisation,” he explained.

“Apprenticeship frameworks include a blend of vocational, technical and essential skills training enabling individuals to achieve accredited and nationally recognised qualifications and it is great to hear that Team Metalogic has worked with Jamie and are promoting from within.

“With a £74 return for every £1 invested, compared to £54 return for the average HE degree programme, apprenticeships are a fantastic opportunity for individuals to learn new skills and knowledge and develop in their chosen career.”