Cardiff tech firm appointed by sports centre to develop booking system

Cardiff-based software firm ThinkBooker has teamed up with the Football Association of Wales Trust to develop an online booking system for one of its sports centres.

The firm has been appointed by the organisation to implement a new system to streamline the way customers book slots for the pitches and conference rooms at the Wales National Football Development Centre in Newport.

Opened in 2013, the Dragon Park is managed by the Football Association of Wales, UEFA, Sport Wales and Newport City Council. It’s currently home to eight Welsh football teams.

The facility provides two outdoor grass pitches, a 3D-connected pitch, changing rooms, physio centres, ice baths and meeting rooms. It’s also been used by leading teams such as Manchester City and the Vancouver Whitecaps.

Recently, the FAW Trust approached ThinkBooker to create a system to allow football teams and other organisations to book pitches, facilities and conference rooms over the internet.

It will use ThinkBooker’s back-office application “to manage and approve all pitch booking requests made online by football teams, companies or organisations”, replacing a largely paper-based system.

Gareth Rees Jones, managing director of ThinkBooker, said: “It’s great to continue our relationship with the FAW Trust by developing a booking system for Dragon Park.

“As well as allowing bookings to be taken online, the system will also improve efficiency by cutting down the amount of phone calls, emails and paperwork that the team at Dragon Park will have to deal with, as well as providing full visibility of everything that is booked.

He added: “The thinkBooker system has been used extensively in football and sport but has also been deployed in many other different sectors for things like booking of rooms, appointments, events and memberships.

“As a bespoke solution, it has the capability to help companies not only manage their online bookings but also to improve internal visibility of bookings through an online diary system as well as helping companies to manage staff scheduling.”